every step of the way
Delivering service your
We know how best to support a customer from the moment they decide to do business with you – right the way through to the claims process.
Our service delivery team oversee all aspects of the client relationship, including:
Policy documentation: digital delivery and storage of contracts
Premium collection: automated premium collection and delinquent account management
Claims process: helping consumers process claims
Renewal and increases: making sure that contracts are not lapsed
As risk management experts, we appreciate the need for compliance, data security and quality assurance. You’ll receive regular reports on all aspects of the operations.